Privacy Policy
We at AstroSage ("we" or "AstroSage" or "Ojas Softech Pvt Ltd") we take the privacy of the information you provide us very seriously. We created this privacy policy to demonstrate our commitment to privacy. Please read this carefully to understand how we use any information you provide us at AstroSage.com
- AstroSage guarantees confidentiality of our members' identity, birth details and any forecasts made using those details as much possible under legal regulatory and security environment.
- AstroSage further guarantees that no direct or indirect use will be made by AstroSage about any information that is revealed in the prediction for a member, except for the explicit purpose of communicating the horoscope charts and predictions back to the member.
- We allow members to access their users profiles and change information, as they deem necessary.
- We do not sell or rent your personally identifiable information to anyone.
As we keep adding new services and items, we suggest that you check back from time to time in order to understand how we treat your information. In case of change in our privacy policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. Your continued use of the site will constitute your acknowledgment of our Privacy Policy.
The items below provide an index to the information that follows:
1. What personal information we collect?
a. Registration Data
During membership registration, AstroSage collects personal information including your name, gender, birth information, email address, phone number and your place of birth and residence. This information is used to calculate your accurate horoscope. Your e-mail address or phone number together with a password is used to secure your profile and to make our personalized communication services available to you. The information is collected at AstroSage.com or any of its subdomain like vartaapi.astrosage.com. You do not have to provide any personal information to use AstroSage's services. However, if you choose not to become a member of AstroSage, we may not be able to provide you with some of the other services that require such information e.g. personalized free horoscopes.
b. Image
Our app utilizes images exclusively for display purposes within the application, particularly as profile pictures. We do not upload these images to our servers, nor do we employ them for any other purposes beyond their intended use within the app. It's important to note that providing an image as a profile picture is entirely optional, and users are free to do so only if they wish to.
c. Log Files, IP Address and Cookies
When you visit AstroSage.com and interact with the services and tools that reside there, AstroSage and third parties with whom AstroSage has contracted to provide services to AstroSage may collect information on your actions. The purpose of this information collection is generally to gather broad demographic information that is not personal. We also use your IP address to help diagnose problems with our software or our server and to administer our website. We track the visitor IP address to get more information on visitor's demography e.g. which parts of the world our traffic comes from. We collect browser types used, screen resolutions, and time spent on the website to analyze trends, administer and troubleshoot the site, understand user linking and disliking within the website. All of this information is used for gathering broad demographic data to enhance the performance and services of the site.
d. Through Order Forms
We gather information that is required to fulfill our paid services though our order forms. This personal is maintained in strict confidence. As stated earlier, we guarantee confidentiality of our members' identity, birth details and the prediction made possible under legal regulatory and security environment. AstroSage further guarantees that no direct or indirect use will be made by AstroSage about any information that is revealed in the prediction for a member, except for the explicit purpose of communicating the horoscope charts and predictions back to the member.
e. Other information
Any other information we receive due to email or other method of contact in regard to specific services or products, as a general rule, are not made part of your member profile, and are used only to address your specific need or concern that you may have communicated to us on.
2. Security
We DO NOT collect any payment information on our website. It is collected
and processed in a secured manner by third party payment gateways. We follow reasonable
industry standards, technical measures and procedural measures to protect against
unauthorized access and use of your supplied information. However, you should know
that neither we nor any other web site can fully eliminate all the risks.
3. How Users may request data deletion?
- All personal information related to the User account will be deleted on deletion of such account.
- The User can request to delete his account by sending a mail at customercare@AstroSage.com
4. Other web sites links
Our web site may contain links to other web sites. AstroSage is not responsible
for the privacy practices followed by other such web sites.
5. Contacting us
If you have any questions about this privacy statement, the practices of
this site, or your dealings with this web site, you can contact us at
customercare@AstroSage.com
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